PART ONE: THURSDAY EVENING
Along with budding trees and greening grass, living in the South in springtime also brings a need to be alert to the weather. With long-range forecasts and up-to-the-minute weather radar, however, we can know with a fair amount of accuracy when and where to expect severe weather.
During the week of March 11, local television weather forecasters warned us that a storm system was coming to central Arkansas. We later heard that this storm system could produce severe thunderstorms with the potential to create intense winds, hail, and possibly tornados.
Many people were then keeping one eye on the weather forecast while going about their daily routines that week. But when the local TV stations interrupted their regular programming Thursday evening to keep viewers updated on the approaching storm system, routines were cast aside to focus on the developing news.
We soon heard that ideal conditions for a tornado were forming just west of Hot Springs Village, with meteorologists warning us to get ready to go to our safe locations.
Then, at 8:05 PM, weather radar picked up airborne debris around Highway 7 North and Casual Place, just a few hundred yards north of our local Walmart store. We knew then that Hot Springs Village was in the path of a twister.
According to the National Weather Service, an EF-2 tornado churning winds of at least 115 mph, touched down at that location. Entering the Village after causing building damage on Hwy. 7, it tore across our rolling terrain for over eight miles, spreading damage as wide as one thousand yards, with some hailstones as large as baseballs. Within minutes it had uprooted thousands of trees and damaged dozens of houses in the Hidalgo Drive area, then crossed Balearic Road just north of the Catholic Church. A Village police officer on patrol was caught directly in the path of the tornado, his patrol vehicle jerking up and down, thumping around in the tornado’s vortex.
The tornado continued through the Village, flew down the Minorca Road valley at the intersection of DeSoto, and up the hill along Viajero Drive, sowing more destruction even as it slowed down to an EF-1 tornado. It uprooted hundreds more trees along Raso Way before it left the Village. The twister finally lifted back into the storm clouds amidst the open fields along Danville Road.
In the twister’s wake, over 1300 Entergy customers in Garland County, and nearly 1200 First Electric customers in Saline County, were without power. Entire neighborhoods were enveloped in total darkness. Dozens of roads were completely blocked by fallen trees and live power lines. Hundreds of people who attended a concert at Woodlands Auditorium were stranded and told to stay in place until roads could be cleared. Some people in cars were prevented from returning home by blocked roads; other people were trapped by fallen trees in their damaged homes.
And then it was over. Many Village residents were unaffected by the storm itself and could soon tuck themselves into bed. But such would not be the case for dozens of POA hourly employees who had to manage hazardous conditions, at first in total darkness, to assess the damage, clear the roads, check on residents, and work their tails off for the next three days.
Hot Springs Village Fire Department:
Jason Miller, Chief
Zach Sykora, Lieutenant
Kyle Eckard, Firefighter
Kyle Speers, Firefighter
Hot Springs Village Police Department:
Bradley Whiley, Operational Commander
Hot Springs Village Public Utilities Department:
Randy Womack, Streets Operator Foreman
Hot Springs Village Recreation Department:
Norman Meredith, Parks & Grounds Maintenance Superintendent
Carrie Avaritt, Operator Crew Leader
Tornado photos used with permission of the Hot Springs Village POA. Thanks to Carley Wiley.
The Hot Springs Village tornado of March 14th, 2024 was on the ground for 22 minutes, from around 7:57 PM to 8:19 PM, according to the National Weather Service. The Village’s emergency first responders, some of whom were on duty, quickly sprang into action. Here is the inside story of the incredible response to this disaster by the employees of the Hot Springs Village Fire Department, Police Department, Public Services Department, and Recreation Department.
Lt. Zach Sykora and Captain Jeremy Simmons were on duty at the Cortez fire station that night. Jeremy had been alert to the weather conditions all day, and Zach said all the firefighters on duty that night were watching weather reports. After the tornado passed, Jeremy called the Coronado and Balboa fire stations to see if everyone was all right. Having determined all his personnel and equipment were safe, he dispatched his crews to get out on the roads, check on damage, and report back.
At that time, no one had a clear idea of exactly where in the Village the tornado had struck. But it quickly became apparent that two major thoroughfares were blocked completely by downed trees and live power lines: Balearic Road around the intersection with Fresno Road, and DeSoto Boulevard near the intersection with Minorca. And with potentially live power lines in the roads, fire crews could do nothing but block the roads and tell approaching vehicles to turn around. They had to stand by for a couple of hours until crews from the two local power companies could arrive and verify that power lines across the roads did not pose a threat.
Several hundred Villagers were enjoying a concert at the Woodlands Auditorium at the time the tornado passed within a quarter mile north of the building. A call went out to the recreation department personnel working the concert to keep everyone in the building until the major roads could be opened. Concertgoers sheltered in place until around 2 AM.
Within minutes of the twister hitting the ground, Captain Simmons was on the phone with emergency responders from Garland and Saline counties, and the Jessieville and Fountain Lake fire departments, to request assistance. Our 9-1-1 call center was inundated with emergency calls. Fire Chief Jason Miller arrived to set up a preliminary incident command center in the Cortez fire station, which was operating only on power supplied by a generator. Within an hour after primary power was lost, the generator failed, and the station was in the dark.
Police Commander Brad Whiley, who lives just outside the Village, had been in touch by radio all evening with Chief Kristi Bennett, his officers on patrol, and the dispatch center. As soon as the tornado touched down, having narrowly missed his home, he hopped in his car to get into the Village, but was blocked by debris from where the tornado first struck along Hwy. 7. It took him more than 45 minutes by a circuitous route to get to the Cortez fire station, a trip that normally would have taken 20 minutes.
Brad was also making calls for assistance to the Arkansas State Police and the Arkansas Game & Fish Department, knowing the response needed in the Village was going to require more resources than were available. He also called General Manager Kelly Hale, Public Services Director Ken Unger, and Associate Director Matt Broom.
Recreation Director Terry Wiley called in his team right after the tornado cleared the area. Normally charged with maintaining parks, trails, and grounds around POA facilities, he knew their equipment and workers would be needed for the cleanup. Golf Director Tom Heffer also rounded up some of his groundskeepers to come in and assist with the massive cleanup effort.
By 11 PM, emergency management personnel from Saline County arrived at the Cortez station in their mobile command truck to set up an incident command center with an onboard generator. Using their computer mapping system, a search grid was quickly established for all the areas that needed to be searched for damage and victims.
As the power companies confirmed that electric lines in the affected areas were no longer a threat, search and rescue teams were sent into the path of destruction, dreading what they might find amid the downed trees and damaged homes.
Working in total darkness save what they could see from the occasional lightning flashes, headlights of emergency vehicles, and handheld flashlights, teams of POA employees fired up their chainsaws to clear roads of fallen trees, making a path through the debris for firefighters and paramedics.
By around 2 AM, within 6 hours of the twister hitting Hot Springs Village, these POA employees and outside volunteers, climbing around and over downed trees with more rain falling, had cleared the grids in their initial search and rescue effort. They determined in the process that no one in the Village had been killed or even seriously injured. There were some minor injuries reported by homeowners, and most were treated at the scene.
The early light of dawn Friday morning slowly revealed the extent of damage to homes and forest along the tornado’s path. Damage that could only be imagined in the overnight darkness was brought into stark reality in the light of day for our first responders.
At 8 AM, responders were gathered at the Cortez fire station Incident Command Center. Brad Whiley said he was humbled by the sheer number of people and agencies that responded to our calls for assistance, including Arkansas State Park rangers, volunteers from the Army Corps of Engineers, the Arkansas State Police, the City of Hot Springs, Garland and Saline counties, all in addition to the local volunteer fire departments, and more than a few Hot Springs Village residents. There was even a group called the Gideons who came in from Oklahoma with the experience and equipment to assist homeowners with tornado cleanup. Fire department personnel who should have ended their shifts Friday morning instead reported for duty along with the incoming shift.
At the meeting, Public Services personnel and volunteers were assigned to finish clearing roads of downed trees. Teams of several people each were created, named, and sent to specific areas on the grid, with instructions to clear roads, check on residents, and report back when finished with their grid area. Fire and police personnel worked to clear the 9-1-1 call backlog. That’s the way work proceeded on Friday and Saturday, as streets were cleared of major debris, and power was slowly restored to the areas affected.
On Sunday, POA crews and volunteers were given the day off for some much-needed rest. Many of the volunteers from the various agencies that arrived to work on Friday and Saturday had already left the Village as their assignments were completed.
HSV Police Operational Commander Brad Whiley pictured with 911 Public Safety Telecommunicator Samantha Pittman
POA crews were back at work to continue clearing tornado debris Monday morning. The Saline County Incident Command Center was de-activated at 3 PM Monday afternoon, and the vehicle left the Village.
By Tuesday, the POA was well into the process of determining how to proceed with the enormous task of managing tornado cleanup, as hourly employees returned to their regular duties in their various departments.
Now, let’s meet just a few of the employees who responded to help residents recover from the tornado in the hours and days after it hit the Village. VEBF Board members Donna Jared and John Chapman interviewed these employees to find out what they saw and what they had to do as part of the response.
Photos left to right: Captain Jeremy Simmons; Firefighter Kyle Speers; Firefighter Kyle Eckhard; Fire Chief Jason Miller; Lt. Zach Sykora
Kyle Eckard has been a firefighter with Hot Springs Village for 4-1/2 years, and considers his co-workers as “another family.” He was on duty at the Cortez fire station along with Captain Jeremy Simmons and was one of the first responders to get into the field after the tornado left the Village. What he enjoys most about the job is “helping people when they need it the most,” and his shift rolled over into the next shift so he could keep on doing just that. Limited visibility Thursday night prevented anyone from seeing a complete picture of the storm’s effect. But on Friday morning, seeing the sheer amount of destruction to the homes that were hit and all the trees blown down, to him, “it was like a different world.”
Firefighter Kyle Speers is married, with two girls ages 10 and 7 at home. He was on duty at the Coronado fire station when the tornado hit, and was watching the weather on TV, so he knew right away it was happening. He thought at first the storm was headed to his home in Jessieville, so he called his family and told them to get into their storm shelter. Then he sat in the station’s fire truck with another firefighter to listen to all the calls from dispatch, in preparation to respond.
Once they were on the road, they were blocked by fallen trees and power lines on Balearic, and could only direct traffic away from the area. They quickly discovered that “there was a lot more to this” than they thought. After they were sure the power lines were not active, he and his buddy Kyle Eckard worked together through the night, clearing roads to create access to damaged areas for emergency vehicles.
Working through the next shift like the other firefighters, the next morning they were assigned a grid area to search. At one of the first houses they came to, they found an elderly woman who lives alone, asleep in her car in the driveway, with her oxygen bottle plugged into the car’s power. Having lost power in her house, her only option was to find an alternate source of power for her oxygen. Her home was not damaged, so the two firefighters helped her get what she needed to spend a night away and were able to move her to a local church where power was available.
He worked for three days straight, and in his recollection, “it was kind of a blur, a busy three days.” Kyle has been with the HSV fire department for nearly 8 years and has been surprised at how busy they have been through the years with home and brush fires, car accidents, and medical emergencies.
As the tornado was bearing down on the Village, Lt. Zach Sykora was on duty at the Cortez fire station. He called his wife at home to make sure she and their three boys, all under the age of 10, were going to be safe. He said, “We’ve got a tornado on the ground. I don’t know if I’m gonna be able to talk to you. Call dad right now so he knows…we’re about to be real busy. I love you.” fter that, “All hell broke loose, and I was up for 36 hours.” The tornado missed his home on Danville Road by less than a half mile.
Zach said they heard on the radio that a police officer on patrol on DeSoto had actually been caught in the path of the tornado, but was unhurt. His patrol unit was blocked front and back by fallen trees. Civilian vehicles were also in the area, including a van with children in it. Zach and Firefighter Andrew Hardin arrived quickly to assist the officer and help the family in the van that was blocked, but undamaged. Everyone was frightened but unhurt, and the police officer and the firefighters worked together to move everyone to safety.
After that, they headed into a neighborhood that had been badly damaged, making their way as best they could. Lightning flashes revealed the extent of the damage they were in. “The roof was actually blown off one of the houses.” They made contact with the lady who lived there. “She didn’t really know what was going on. She just knew there was a lot of water coming in her house…so we got her taken care of.” She had a plan and a place to go.
It went on like that for the rest of the night. “I haven’t seen the Village this dark forever,” he recalled. Trying to help Chief Miller and Captain Simmons in the command center to understand the situation over the radio, he said, “It’s tree on tree on tree and they’re going all different directions. I shined a light down the road, and it’s nothing but trees. We cannot get anywhere.”
And then, Zach said, “The next four days, this place was a madhouse.” By Friday morning, the volunteer groups mentioned earlier in the article had arrived. Referring to clearing roads and checking on residents, he added, “We couldn’t have done it without the volunteers.” ach said he enjoys working with Village residents, even helping people in his off hours. “We’re trying to be the calm in a crazy situation,” whether that situation is a car accident, a kitchen fire…or even a tornado.
In six years with the POA, Randy has worked his way up from the back of a trash truck to where he is now a foreman in the street department, complete with a Commercial Drivers License. He lives with his family on the west side of the Village, and his home had hail damage from the tornado. Once the tornado hit, he started changing into work clothes, figuring he would be called in.
That night he was busy with a chain saw, clearing trees off roads and looking for leaks in the underground water lines. Randy was surprised to see state troopers with chainsaws helping to clear roads. He was among the crews that took a break at 2 AM, returning early the next morning to pick up where they left off the night before.
Working on Friday, he was assigned to cut trees back to the tree line, from where they had been cut only to the edge of the road the previous night. An elderly resident was watching them work, when Randy saw him trip over a stump and fall down. He and another worker ran over and helped the man get back on his feet, glad that he was unhurt.
Randy is proud of the fact that with all the potentially dangerous work going on in the aftermath of the tornado, there were no accidents or injuries among the POA workers. He is very safety-conscious, saying “I don’t want to have to go tell somebody their father or their son or whatever, won’t be coming home that day.”
Norman and Carrie work in the Recreation department, with regular duties involving maintenance of POA grounds not associated with the golf courses. Norman said he was called by his department head, Terry Wiley, around 8:30 Thursday night, with instructions to contact all his employees to report for emergency duty as soon as possible. They were on duty Thursday night, and again all day Friday and Saturday.
Their first efforts involved working with chainsaws by the headlights of POA vehicles, clearing roads that night after the tornado, with more rain falling. Returning the next day, Norman said, “I never saw anything like that destruction.” As they worked through the most heavily damaged areas, they were also checking on houses to see if there were any injuries. Carrie said one sight surprised her as “there were trees down all around this one house, but the house was not damaged.” In some areas, she said that “it was easier to get to houses by walking through the woods since the streets were blocked by fallen trees.” They were working in teams assigned to search grids on Friday and Saturday, along with EMTs and firefighters. Their biggest fear was that they would find dead or seriously injured people as they conducted home checks. Everyone was greatly relieved when all the search grids had been cleared, to learn there were only a couple of minor injuries to report.
Both Norman and Carrie were surprised to see all the volunteers from different agencies that came in on Friday and Saturday to help with the cleanup. Norman said there were also some contractors who came in to assist, leaving their business cards in hopes they would get a call to do some paid cleanup work in the coming weeks.
Carrie has been with the POA for five years. Norman has been working in various capacities in the Village since 1981; with the exception of three years when he took another job. He concluded our interview by saying how sad it was to see all the damage to our forests, and that “it will take years before some of these areas start to look normal again.”
As Donna and I conducted these interviews, we asked the hourly employees how they felt about the Cash Appreciation Gifts they receive from the Village Employees Benefit Fund. Each person said the same thing: They appreciate what the VEBF does for them, they know the money is donated from Village residents, and how much they enjoy receiving their gift in time for Christmas and to help with other wintertime expenses.
Our hope is that by reading this in-depth article about how our POA hourly employees responded to help us after the tornado, you will gain a greater appreciation for their dedication, not just to their jobs, but to us as individuals. And to understand when we are in danger, these folks will drop what they are doing, leave their homes and families, and make an extra effort to see to our welfare.
Then, with the realization they really care about what happens to us, you can find in yourself the gratitude necessary to make a donation to the VEBF. And with all your combined donations, VEBF board members can meet our Village hourly employees in person for you this one time each year in December, and say “We know that nothing happens in Hot Springs Village until you come to work each day. Thank you for all you do. ”
John Chapman, President
Village Employees Benefit Fund
Drop a check in the mail, addressed to VEBF, PO Box 8503, Hot Springs Village, AR 71910.
Copyright © 2024 Village Employees Benefit Fund - All Rights Reserved.
Some photos were donated by the Hot Springs Village Property Owner's Association.
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